Retekess, a wireless audio technology firm, will unveil a suite of communication systems for the tourism and events sectors at WTM London, exhibiting at ExCeL London from 3 to 5 November. The company is showcasing devices designed to improve guided tours, multilingual visitor engagement and group communication in environments with high background noise.
Products aimed at tour operators, museums and events
The centrepiece of Retekess’s stand will be the TT136, described by the company as an AI translation guide system that supports 120 languages. The system offers dual‑language audio broadcasting and two‑way group translation, features that the company says can help tourism businesses cater to international visitors and improve accessibility for multilingual groups.
Retekess will also exhibit a range of other models intended for different use cases:
- T130P, T130U and TT106S — tailored for guided tours where clear communication is needed amid ambient noise.
- TT128 and TT127 — self‑guided and pre‑recorded audio solutions for museums and visitor attractions seeking flexible interpretation options.
- TGS‑50 — a new model aimed at distributors and rental partners; supports up to 70 simultaneous groups, includes noise‑cancellation technology and features an OLED display.
- TT126 and TT129 — systems pitched at business visits, training sessions and conferences that require reliable group audio transmission.
What this means for South African tourism businesses
South African tour operators, cultural attractions and conference organisers face growing demand for multilingual experiences from international and regional visitors. Retekess’s portfolio, particularly the TT136’s AI translation capability, promises to reduce language barriers on guided tours and at sites of interpretation. The company has also highlighted opportunities for rental companies and resellers, a model that many South African businesses use to add capacity for peak seasons and special events.
Improved audio fidelity in noisy environments — a point emphasised for the T130 and TT106S ranges — could benefit walking tours in busy urban precincts and outdoor sites where background sound impedes communication. Likewise, self‑guided players such as the TT128 and TT127 offer an alternative when staffing is limited or when attractions wish to offer tiered, pre‑recorded commentary in several languages.
| Model | Primary use | Notable feature |
|---|---|---|
| TT136 | AI translation guide | Supports 120 languages, dual‑language broadcast |
| TGS‑50 | Distributor/rental | Up to 70 simultaneous groups, noise cancellation, OLED |
| TT128 / TT127 | Museums / self‑guided tours | Pre‑recorded audio options |
Industry context and opportunities
Exhibitions such as WTM London are commonly used by suppliers to connect with international buyers, rental companies and resellers. Retekess’s emphasis on distributor‑focused devices, like the TGS‑50, signals an intent to work through channel partners rather than direct retail alone. For South African businesses, that could make it easier to access equipment for short‑term hire or trial before committing to procurement.
Adoption of AI translation tools remains uneven globally, but systems capable of handling many languages could enhance inclusivity in destinations that welcome diverse visitor profiles. For heritage sites, museums and walking‑tour operators in South Africa’s major metros and tourist corridors, such technology offers a practical route to broaden market appeal without large increases in guide staffing or translation costs.
Retekess’s presence at ExCeL London from 3–5 November will allow tourism professionals, venue operators and technology partners to see demonstrations and discuss potential partnerships. For local industry players considering multilingual and rental audio solutions, the product range on display may offer new options to improve visitor experience while managing operational demands.
Further details on the exhibits and demonstrations will be available at WTM London during the show.
